IT Service Management

Service Overviews

Macrofirm Technology recognized the challenge faced by organization’s in providing more efficient IT services to meet ever-increasing business demands. Our objective is to help your organization optimize your IT operations and achieve demonstrable increases in service through our structured approach to IT Service Management. Our delivery methodologies are based on international best practices such as ITIL® V3, ISO 20000, MS service management framework amongst others.

Services Feature

• ITIL ® V3 Foundation Level training
• ITIL planning and implementation advisory
• ISO 20000 planning, implementation and training

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